Karmica Global - Quality Policy

Karmica Group has always viewed continuous improvement of company processes and complete customer satisfaction as essential factors for standing out in the highly complex and competitive market and for becoming a preferred partner. Our Quality System are key tools in achieving its business goals. In accordance with its general aims and strategies for growth, Management promotes:

• The central role of the customer
• Full involvement of all personnel to ensure complete awareness of the significance and importance of their work and how they can contribute to achieving quality goals, environmental protection, health and safety of workers.
• Continuous improvement in the quality of products and services, especially through a strong drive toward technological innovation.
• Continuous improvement in process performance and safeguarding the environment and the protection of workers’ health and safety; such commitment is also involves all subcontractors and suppliers.

We are committed to - Acting in full compliance with national and international regulations and legislation applicable to the sector in which the company works as well as in full compliance with national legislation related to health, safety and environmental protection. Improving customer satisfaction with periodic checks, questionnaires and the analysis of complaints received in order to translate the results obtained into goals for improving various processes.